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Whether you have a question about a scent, need help with an order, or just want to say hello — we're here for you.
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Within 24 hours
Frequently Asked Questions
What sizes do Purelixr perfumes come in?+
We offer 2ml samples, 10ml travel sprays, and 30ml full-size bottles — so you can try before committing.
How long does shipping take?+
Orders ship within 1–2 business days. Standard delivery takes 3–7 business days depending on your location. Free shipping on orders over $60.
Are the fragrances long-lasting?+
Yes — our scents are crafted to last 5–12 hours depending on the concentration and your skin type.
Do you offer returns or exchanges?+
Hassle-free 14-day return policy on unopened bottles, calculated from the date of delivery. Opened samples are non-returnable.
Is payment secure?+
All payments are processed securely through Stripe with full encryption. We accept Visa, Mastercard, and other major cards.
Do you ship internationally?+
We currently ship to the US, Canada, UK, and select countries. Check the shipping page at checkout for availability in your region.
How does the rewards program work?+
Sign up to earn 150 points instantly. Add your birthday for another 150. Redeem points for free samples, shipping, and discounts. You also earn 50 points for every $50 spent.
Are your products safe?+
Yes! All of our products are made with fragrance oils that are IFRA (International Fragrance Association) certified, ensuring they meet strict global safety standards.
Can I get a sample before buying full size?+
Absolutely. Our 2ml samples start at just a few dollars — or redeem 150 reward points for a free one.